Privacy Policy


Last Updated: January 1, 2023

 We do not sell or share your personal data with third parties for promotional or marketing purposes, in any jurisdiction.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the service and submitting any contact forms on our website, you agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether the words appear in singular or plural.

Definitions

  • Account: A unique account created for you to access our services or parts of our services.

  • Company: ("the Company", "we", "us", or "our") refers to Team Platinum Access.

  • Cookies: Small files placed on your device that track usage history and preferences.

  • Country: Refers to Ontario, Canada.

  • Device: Any device that can access our service (computer, smartphone, tablet, etc.).

  • Personal Data: Any information that relates to an identifiable individual.

  • Service: Refers to the website and any tools, forms, or interactions within it.

  • Service Provider: Any third party that processes data on behalf of the Company.

  • Usage Data: Automatically collected data, such as IP address, browser version, device ID, etc.

  • Website: Refers to www.teamplatinumaccess.com

  • You: The individual accessing or using our services.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following information:

  • First and last name

  • Email address

  • Phone number

  • Usage Data

Usage Data

Collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Mobile device information (e.g., OS, browser)

  • Device identifiers and other diagnostic data


Tracking Technologies and Cookies

We use cookies and similar tracking technologies (e.g., beacons, tags) to improve your experience.

Types of Cookies Used

  • Necessary Cookies: Enable core site functionality

  • Acceptance Cookies: Store your cookie preferences

  • Functionality Cookies: Remember settings like language and region

You can manage or disable cookies through your browser settings. Visit All About Cookies for more information.


Use of Your Personal Data

We may use your personal data to:

  • Provide and maintain our services

  • Manage your Account

  • Respond to your inquiries or requests

  • Contact you via email, phone, or SMS for customer service or marketing only if you have explicitly opted in

  • Send promotions and updates you have agreed to receive

  • Analyze and improve our offerings

  • Comply with legal requirements

  • Support business transfers (e.g., merger or acquisition)

We do not sell or share your personal data with third parties for marketing or promotional purposes.


SMS & Email Communications

By submitting your contact information on our website forms, you explicitly consent to receive marketing and customer service communications from Team Platinum Access.

  • Msg/data rates may apply

  • Message frequency varies

  • You may opt out at any time by:

    • Replying "STOP" to SMS messages

    • Clicking "unsubscribe" in emails

    • Contacting us at 📧 info@teamplatinumaccess.com or 📞 647-609-4570

We will not contact you for marketing purposes unless you have explicitly given consent through our opt-in checkbox.


Sharing Your Personal Data

We may share your information:

  • With Service Providers (e.g., CRM tools, email services)

  • During business transfers (e.g., mergers or acquisitions)

  • With your explicit consent

  • To comply with legal obligations

We do not share your data with third parties for promotional or marketing purposes.


Retention of Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.


Transfer of Your Personal Data

Your data may be transferred to — and maintained on — servers located outside your province or country. By using our services, you consent to such transfers.


Security of Your Personal Data

We use industry-standard methods to protect your data. While no system is 100% secure, we take appropriate steps to safeguard your information.


Third-Party Services

We may use tools including:

These third-party services are used solely to deliver agreed-upon services and are not permitted to use your data for their own marketing.


Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.